Door and window warranty services, nationwide
Expert warranty claim processing, professional inspections, and comprehensive repair services for windows, doors, and building products nationwide.
Warranty management, repairs, installation and inspection
End-to-end warranty and repair services designed to minimize manufacturer risk while maximizing customer satisfaction
Warranty Management
Complete warranty claim processing with manufacturer coordination and digital documentation for liability protection.
- Streamlined claim processing
- Manufacturer coordination
- Digital documentation
- Risk mitigation protocols
Direct Repairs
Repairs performed by vetted independent contractors who run their own insured businesses, with every job documented before it can close.
- Certified technicians
- Signed indemnity agreements
- Quality guarantees
- Complete documentation
Installation Services
Professional installation with post-service inspection and compliance verification for brand protection.
- Professional installation
- Post-service inspection
- Compliance verification
- Brand reputation protection
Quality Inspection
Thorough inspections with detailed reporting and photographic evidence for warranty defense.
- Detailed inspections
- Photo documentation
- Compliance reporting
- Defense documentation
How a warranty claim moves from intake to closed record
A systematic approach to third-party brokerage that protects manufacturers while ensuring exceptional service delivery
Service Request Intake
Manufacturer submits warranty claim or service request through our secure platform with complete issue documentation.
Risk Reduction:
Standardized intake process ensures complete documentation from day one
Risk Assessment & Assignment
The request is validated, then matched to a contractor by proximity, performance record and qualification for the specific failure.
Risk Reduction:
Field service liability sits with the contractor and UTS by signed agreement, not with the manufacturer
Field Service Execution
Certified technician performs service with real-time documentation, photos, and compliance verification.
Risk Reduction:
Background-checked, insured technicians with indemnity agreements
Documentation & Compliance
Complete service records with before/after photos, compliance reports, and warranty validation stored securely.
Risk Reduction:
Comprehensive documentation provides defensible warranty compliance records
Quality Assurance Review
Independent quality review ensures service standards met and manufacturer requirements fulfilled.
Risk Reduction:
Quality verification protects brand reputation and validates warranty execution
Secure Record Storage
All documentation stored in secure, auditable system accessible for compliance and legal defense.
Risk Reduction:
Secure, retrievable records support warranty defense and due diligence proof
Where manufacturer liability goes instead
Independent contractors, signed indemnity, and a documented record of every visit — the three things that keep field-service liability off the manufacturer
Contractual Indemnity
Every contractor signs an indemnity agreement naming UTS and the manufacturer, and carries their own business insurance. The obligation to defend a field-service claim sits with the parties who performed the work.
Documentation Defense
Comprehensive digital records of all service activities provide manufacturers with defensible proof of warranty compliance and due diligence.
Compliance Validation
Systematic validation of warranty execution with detailed audit trails demonstrates manufacturer commitment to customer satisfaction.
Brand Protection
Professional service delivery maintains manufacturer reputation while our third-party structure protects from direct service liability.
250 active contractors across 48 states and western Canada
Our network of 250+ active independent contractors across the lower 48 states and western Canada ensures consistent service delivery while maintaining the highest standards of safety and compliance.
See the full coverage map and how contractors are assigned — including what happens at an address where no contractor is nearby yet.
ISNetworld Certified
Safety and compliance verified for industrial and commercial service requirements
ISN Number: 400-762912
Nationwide Service Coverage
Move the warranty obligation off your own team
Partner with UTS ServicePros to protect your brand while delivering exceptional warranty and repair services through our proven third-party brokerage model.