What Window Warranties Actually Cover
Window warranties typically cover manufacturing defects, seal failures in insulated glass units, and hardware malfunctions. However, the specifics can vary significantly between manufacturers and product lines.
Commonly Covered Issues:
- • Seal failure in double or triple-pane glass
- • Hardware defects (locks, handles, operators)
- • Frame warping or structural defects
- • Weatherstripping deterioration
- • Glass breakage due to thermal stress
Understanding Warranty Periods
Most window warranties operate on a tiered system with different coverage periods for various components:
Standard Coverage
- • Glass: 10-20 years
- • Hardware: 2-10 years
- • Frame: 10-20 years
- • Installation: 1-2 years
Premium Coverage
- • Glass: 20+ years
- • Hardware: 10+ years
- • Frame: Lifetime
- • Installation: 5+ years
What's NOT Covered
Understanding warranty exclusions is just as important as knowing what's covered. Here are common exclusions that can catch homeowners off guard:
Common Exclusions:
- • Normal wear and tear
- • Damage from extreme weather events
- • Improper maintenance or cleaning
- • Damage from alterations or modifications
- • Glass breakage from impact
- • Condensation between glass panes after warranty period
Labor and Installation Costs
Many warranties cover parts but not labor costs, especially after the initial warranty period. This can result in significant out-of-pocket expenses even for covered defects.
Maximizing Your Warranty Benefits
Keep Detailed Records
Maintain copies of purchase receipts, warranty documents, and any service records. Take photos of your windows immediately after installation to document their original condition.
Follow Maintenance Requirements
Most warranties require regular maintenance to remain valid. This typically includes cleaning frames and glass, lubricating hardware, and checking weatherstripping annually.
Report Issues Promptly
Don't wait to report warranty issues. Many manufacturers require claims to be filed within a specific timeframe after discovering the problem.
When to Seek Professional Help
While some warranty claims are straightforward, others can be complex and require professional expertise to navigate successfully.
UTS ServicePros Can Help:
- • Warranty claim documentation and filing
- • Professional inspections and assessments
- • Manufacturer communication and negotiation
- • Complete warranty service coordination
Key Takeaways
Read warranty documents carefully and understand what's covered and excluded
Maintain detailed records and follow all maintenance requirements
Report warranty issues promptly to maximize your chances of coverage
Consider professional warranty service help for complex claims